THE new boss of Aberdeen’s main bus company, First Aberdeen, has pledged to speed up journey times as part of a series of initiatives to improve services.
Duncan Cameron, the company’s operations director since 2009, has been appointed director and general manager of the bus operator.
He said: “Our new network begins on 16 September which will improve services for the majority of our customers.
“Going forward we will be investing in brand new buses and we are considering introducing initiatives such as a ‘customer promise’ whereby customers unhappy with a particular service can be compensated.”
He added: “I’m also keen to have a look at speeding up journey times, if we can, without it affecting our ability to run a punctual and reliable service. The road network is often congested but despite this we will look at how we might make our services quicker.”
Announcing the new appointment, Neil Barker, regional managing director of FirstGroup’s bus division in Scotland, said it was “good news for customers.”
He continued: “As operations director, Duncan delivered a more reliable and punctual bus service for customers. In his new role at the helm of First Aberdeen, I expect those improvements to continue and in addition provide further incentives for passengers to travel with us.”